Last Updated: June 2026

Returns

We want you to be satisfied with your purchase.

If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return:

Item must be unused
Item must be in original packaging
Item must be in resalable condition
Proof of purchase must be provided
Non-Returnable Items

The following items cannot be returned:

Gift cards
Clearance items
Personalized or custom-made products
Hygiene-sensitive products where applicable
Refunds

Once your returned item has been received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed back to the original payment method within 5-10 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

The product arrived damaged
The wrong item was sent
The product is defective
Damaged or Defective Items

Please contact us within 7 days of delivery if you receive a damaged or defective item.

Contact Information

Email: gloriagao@anzhpl.com.au

Phone: +61 424 459 886